If you are searching for apartments in Louisville, KY near McNeely Lake Park and major shopping centers, The Rickhouse Collective offers modern living with convenient access to dining, entertainment, and
everyday essentials. Below are answers to frequently asked questions about our community.
FAQ
How do I apply for an apartment at The Rickhouse Collective?
Apply easily online through our <a href="https://therickhousecollective.securecafe.com/onlineleasing/the-rickhouse-collective/guestlogin.aspx" class="faq-link">secure online application</a>, or visit our leasing office in person — our team is happy to walk you through every step.
What are the application requirements and fees?
You'll need a valid photo ID, proof of income, and consent for a credit and background check to apply. There is an application fee and an administrative fee — contact our leasing team for current amounts.
What is the application process and how long does it take?
Fill out the online application and pay the application and administrative fee. The process takes about 1-2 business days.
How much is the security deposit?
Residents may choose between a $700 non-refundable deposit option or a refundable security deposit equal to one month’s base rent.
How can I schedule a tour or get in touch with The Rickhouse Collective?
You can call us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> or send us a message online — our leasing team is happy to schedule a tour or answer any questions
Can I tour a floor plan online?
Yes! You can preview our layouts on the <a href="/floorplans/" class="faq-link">floor plans page</a>.
What amenities are available at The Rickhouse Collective?
The Rickhouse Collective offers a variety of amenities, including a pool and a gym, with nearby parks and activities close by. We're also pet-friendly, with no breed or weight restrictions. For our full amenities list, visit our <a href="https://www.therickhousecollective.com/amenities/" class="faq-link">amenities page</a>.
Are the apartments pet friendly?
Yes! The Rickhouse Collective is pet-friendly, with no breed or weight restrictions. For full pet policies and details, visit our <a href="https://www.therickhousecollective.com/pets/" class="faq-link">pet page</a>.
Do you offer in-unit laundry, on-site laundry, or both?
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Are the apartments at The Rickhouse Collective furnished or unfurnished?
Apartments at The Rickhouse Collective are unfurnished.
How are packages delivered at your property?
Packages are delivered directly to each resident’s doorstep.
Where is the Rickhouse Collective located?
We're located at <a href="https://www.google.com/maps/search/?api=1&query=9305+Smyrna+Parkway%2C+Louisville%2C+KY+40229" class="faq-link">9305 Smyrna Parkway, Louisville, KY 40229</a>.
Which elementary school is The Rickhouse Collective zoned for?
The Rickhouse Collective is zoned for Wilt Elementary School.
Which middle school is The Rickhouse Collective zoned for?
The Rickhouse Collective is zoned for Marion C. Moore.
Which high school is The Rickhouse Collective zoned for?
The Rickhouse Collective is zoned for Marion C. Moore.
What shopping centers and grocery stores are near The Rickhouse Collective?
Nearby shopping and grocery options include Jefferson Mall, Target, Walmart, Menards, Lowe’s, and Kroger.
What restaurants are near The Rickhouse Collective?
Restaurants near The Rickhouse Collective include Texas Roadhouse, Chick-fil-A, Culver’s, Zaxby’s, and Chili’s.
What attractions are near The Rickhouse Collective?
Nearby destinations include McNeely Lake Park, Jefferson Mall, and restaurants and shopping in the Highview and Okolona areas.
Is there access to public transportation?
Please check with our leasing team about nearby public transportation options.
What should new residents expect on move-in day at The Rickhouse Collective?
On move-in day, residents can pick up their keys at the leasing office and complete an apartment walkthrough with a staff member.
Do you offer any resources to help with my move?
Yes! We've partnered with Move Matcher to make moving easier — compare quotes from local moving companies, truck rentals, and more. Visit our <a href="https://www.movematcher.com/pp/rickhouse/" class="faq-link">Move Matcher page</a> to get started.
What is the move-out process for residents at The Rickhouse Collective?
Residents must provide 60 days’ notice, schedule a walkthrough with staff, and return all keys at move-out.
How can I pay rent?
Residents can pay rent through our secure online resident portal, or in person at the leasing office.
When is monthly rent due at The Rickhouse Collective, and when is it considered late?
Rent at The Rickhouse Collective is due on the 1st of each month and is late after the 5th.
Which internet or cable companies serve your property?
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Which utility company provides electricity at The Rickhouse Collective?
LG&E provides electricity at The Rickhouse Collective.
How do I submit a maintenance request?
Maintenance requests can be submitted anytime through the resident portal, or by contacting our leasing office directly.
Are emergency maintenance services available?
Yes. The Rickhouse Collective provides 24/7 emergency maintenance services for urgent issues.
Do you offer move-in specials?
We occasionally offer limited-time leasing specials. Check our <a href="https://www.therickhousecollective.com/specials/" class="faq-link">specials page</a> for what's currently available.
What happens if a resident needs to break their lease early?
Residents must provide a 60-day written notice and pay a cancellation fee equal to one month’s rent. Any move-in concessions received must also be repaid.
Is renters insurance required to lease an apartment at The Rickhouse Collective?
No, renters insurance is not required at The Rickhouse Collective.